FROM THE LEFT TO RIGHT: HONG KONG TEAM - Heidi Lee, Christy Sin, Alex Poon, Iris Yuen and Cat Chan. SINGAPORE TEAM - Kim Fong,
Emily Lai and Lynn Liu. MALAYSIA TEAM - Rossanna Juanita Fernando, Angie Tan and Shanthi A/P Annamalai
Our in-house Trichologists have extensive formal training under UK-based specialists, as well as regional consulting experience. With part of our Trichologist team being official International Affiliates (UK) with the Institute of Trichologists (IOT), Svenson Hair is confident in meeting your hair and scalp needs.
Consulting an experienced and certified Trichologist for a fast and precise diagnosis is key to approaching hair and scalp treatment. A trained Trichologist will be able to diagnose the root cause of thinning hair or scalp condition accurately, thereafter recommending appropriate treatment and care.
Meet our first Trichologist Sandy, with over 25 years of experience as a qualified Trichologist in treating various hair and scalp issues. Within few years of practice and experience, Sandy quickly picked up an important know-how that hormonal and medication could cause diffused but visible hair loss.
She finds that being able to provide hope for her clients after having assessed their problems and offering the tools to help them is a form of gift. Sandy basically loves being able to offer trichology services and solving her client’s hair and scalp woes.
"I had a client who was having severe hair loss, and she was waiting it out for her hair to grow back naturally. When she realised this wasn’t happening, she came to me. Her hair was so thin, from various contributing factors such as stress, poor nutrition and general health issues. I started her with the appropriate treatments to speedily improve her condition, followed by some home care products. In turn of time, her hair length and volume finally returned and she was then put under basic maintenance programme", Sandy says.
From such experiences and many more, Sandy believes that our hair is our crowning glory, the one accessory we wear every day. She cares very deeply that her clients must look their best, for that contributes to well-being and confidence in life.
Also introducing our Trichologist Rossanna Fernando, who equally loves to help people with hair and scalp problems to make them feel great again with a head full of hair. With over 11 years of experience, she has seen hundreds of clients with mild to severe scalp problems resulting in hair loss.
Sharing similar sentiments with Trichologist Sandy, Rossanna believes that our hair is our crowning glory, for when we meet someone, the first thing someone sees would be our face and hair. The two irreplaceable things for humans would be our hair and teeth. Just as how a teeth couldn’t grow back after being pulled out, once hair follicles have collapsed and closed up, there will be no growing back of new hair. Rossanna often instils in her clients that a clean healthy scalp equals to healthy beautiful tresses. One’s hair is his or her body’s barometer; what one does to his or her body affects their hair directly.
"My turning point came when I met my first Alopecia Areata client, Joey, who was only 11 years old. She was brought in with six bald spots by her parents. After 8 months of seeing a dermatologist who had injected steroids into the bald spots and receiving no positive results, they finally brought her to see me. Many don’t understand how Alopecia Areata works – it is an auto immune condition where a group of white blood cells attack some other cells in the hair, causing the baldness at certain spots. This can be triggered by trauma or viral infection, but mostly by stress. After speaking to Joey and discovering what her problem was, which turned out to be her school teachers picking on her and her nightmarish school experience, we were able to resolve her hair woes. After evaluating and recommending treatments to treat her scalp, we were able to treat Joey and help her regain her hair after 1 year of Svenson’s hair Treatments", says Rossanna.
Rossanna follows one strong principle in her job. She believes the job is all about building continuing relationships and gaining her clients’ trust. People are surrendering their heads in her hands, so it will never been a touch-and-go affair.
Echoing the same sentiments as our first two Trichologists is Trichologist Angie. With over 23 years of experience, Angie is able to diagnose and provide treatments with significant results in a matter of no time, regardless of what factors have led to hair fall amongst her clients.
Being a Trichologist has always allowed Angie to work closely with new cutting edge technology and solutions, as well as state-of-the-art equipment for hair fall and scalp treatments.
She finds pleasure in seeing her clients walk out of the centre happily with a healthy scalp and head full of hair.
You can be sure that you are in good hands when you are with Ms. Kim Fong. Acting as Svenson’s Group Chief Trichologist at Svenson, Kim oversees Svenson’s team of trichologists on a group level covering multiple Asian markets such as Singapore, Malaysia and Hong Kong. With a tenure exceeding 20 years, Kim has held her office longer than any trichologist within the Svenson group and has been with clients every step of the way on their hair and scalp health journey.
Using Svenson’s systematic and scientific approach to diagnosis and treatment of a multitude of hair and scalp conditions, coupled with her wealth of experience in ensuring best practices she has garnered herself a loyal following of clients.
Kim is a strong believer in ensuring best practices, quality formulations and impeccable service and ensures that this is delivered by her team. Never one to rest on her laurels, she is constantly upgrading herself and her team by partaking in international conferences such as the World Congress Hair Research 2019 to keep ahead of the latest trichological developments. Stemming from her strong belief and ethics, she sets high standards in Svenson’s service delivery to ensure that clients’ satisfaction are optimised and assured.
Our convictions remain the same: Hair and scalp care that's committed and holistic, delivered by Trichologists and Hair Consultants who have your best interests at heart.
Part of our Trichologists are Official International Affiliates (UK) with the Institute of Trichologists (IOT).
Our Hair Consultants study an average of 3,000 cases and undergo 6 years of experience and regular training.